Cookie Policy
1- Introduction
RICHI Machinery (“we”, “us”, or “our”) uses cookies and similar technologies on this website to operate essential website functions, protect forms from abuse, understand how visitors use our website, measure advertising performance, and provide optional features such as live chat.
This Cookie Policy explains what cookies and similar technologies we use, why we use them, how long they may remain on your device, and how you can manage your preferences.
Cookies and similar storage technologies may include browser cookies, local storage and session storage.
2- What Are Cookies and Similar Technologies?
Cookies are small text files that websites and online services may store on your browser or device.
We also use similar browser technologies, including:
*- Local Storage, which can retain information in your browser beyond a single browsing session.
*- Session Storage, which normally stores information only for the duration of the current browser tab or session.
These technologies may be set directly by RICHI Machinery or by third-party services integrated into our website.
3- Categories of Cookies We Use
We classify the technologies used on this website into the following categories.
Strictly Necessary
These technologies are required for security, consent management, fraud or abuse prevention, and other functions necessary for the website or a service requested by the visitor.
They cannot normally be disabled through our cookie preference controls where they are required to provide the relevant function.
Analytics
Analytics technologies help us understand how visitors use our website, including page visits, traffic sources, browsing activity, website performance and user interactions.
Where consent is required by applicable law, these technologies are activated only after the visitor has provided the relevant permission.
Advertising
Advertising and measurement technologies help us measure advertising campaigns, identify conversions and understand interactions with advertisements.
Where consent is required by applicable law, these technologies are activated only after the visitor has provided the relevant permission.
Functional
Functional technologies enable optional website features such as live chat and may remember information required to maintain those features.
Where appropriate, these technologies may be controlled through the visitor’s cookie preferences.
4- Strictly Necessary Technologies
| Name | Provider | Type | Purpose | Typical Duration |
|---|---|---|---|---|
rgc_google_consent | RICHI Machinery | First-party cookie | Stores the visitor’s consent choice and related consent status so that the website can remember privacy preferences across pages and future visits. | Approximately 180 days |
_GRECAPTCHA | Google reCAPTCHA | Third-party cookie | Used by Google reCAPTCHA for security and risk analysis to help distinguish legitimate users from automated or abusive activity. | Approximately 180 days |
rc::a | Google reCAPTCHA | Local Storage | Supports reCAPTCHA security and risk analysis. | Persistent browser storage |
rc::f | Google reCAPTCHA | Local Storage | Supports reCAPTCHA security and risk analysis. | Persistent browser storage |
rc::b | Google reCAPTCHA | Session Storage | Supports reCAPTCHA security and risk analysis during the current browser session. | Session |
rc::c | Google reCAPTCHA | Session Storage | Supports reCAPTCHA security and risk analysis during the current browser session. | Session |
Google states that reCAPTCHA sets the _GRECAPTCHA cookie when executed for the purpose of risk analysis and describes it as a necessary cookie.
We use Google reCAPTCHA primarily to protect website forms and other interactive features against spam, automated submissions and abuse.
5- Google Analytics
We use Google Analytics to understand website traffic and how visitors interact with our website.
Google Analytics may use the following cookies:
| Name | Provider | Category | Purpose | Typical Duration |
|---|---|---|---|---|
_ga | Google Analytics | Analytics | Helps distinguish website visitors for analytics purposes. | Up to 2 years, subject to browser restrictions |
_ga_CSQMYBCRFQ | Google Analytics | Analytics | Maintains session-related information for the relevant Google Analytics property. | Up to 2 years, subject to browser restrictions |
Google states that GA4 uses first-party cookies including _ga and _ga_<container-id> and lists a default expiry of two years, although browsers may impose shorter limits.
Analytics information may help us evaluate which pages are visited, how visitors arrive at the website and how the website performs.
6- Google Ads and Advertising Measurement
We use Google advertising and conversion measurement technologies to understand whether advertising interactions result in visits, enquiries or other conversions.
Technologies observed on this website include:
| Name | Provider | Category | Purpose | Typical Duration |
|---|---|---|---|---|
_gcl_au | Advertising | Supports advertising and conversion measurement. | Approximately 90 days | |
test_cookie | Google / DoubleClick | Advertising | Used to determine whether the visitor’s browser supports cookies. | Approximately 15 minutes |
Depending on browser settings, consent status and Google service configuration, additional Google advertising identifiers or cookieless measurement signals may be used.
Where required, Google advertising storage is controlled according to the visitor’s consent preferences.
7- Microsoft Clarity
We use Microsoft Clarity to understand how visitors interact with our website, including navigation patterns and website usage.
Microsoft Clarity may use first-party and third-party cookies including:
| Name | Provider | Category | Purpose | Typical Duration |
|---|---|---|---|---|
_clck | Microsoft Clarity | Analytics | Maintains a Clarity visitor identifier and preferences for this website. | Approximately 1 year |
_clsk | Microsoft Clarity | Analytics | Associates multiple page views with the same Clarity session. | Approximately 1 day |
CLID | Microsoft Clarity | Analytics | Identifies when Clarity first observed a browser on a website using Clarity. | Approximately 1 year |
ANONCHK | Microsoft | Analytics / Advertising Support | Supports synchronization of Microsoft identifiers. | Short duration |
MR | Microsoft | Analytics / Advertising Support | Indicates whether a Microsoft browser identifier should be refreshed. | Approximately 7 days |
MUID | Microsoft | Analytics / Advertising Support | Identifies a browser across certain Microsoft services for analytics, advertising and operational purposes. | Approximately 1 year |
SM | Microsoft | Analytics / Advertising Support | Supports synchronization of Microsoft browser identifiers across Microsoft domains. | Session |
SRM_B | Microsoft Bing | Analytics / Advertising Support | Supports Microsoft/Bing service measurement and browser identification. | Approximately 1 year |
Microsoft identifies _clck, _clsk, CLID, ANONCHK, MR, MUID and SM as cookies associated with Clarity and related Microsoft services.
Microsoft Clarity supports consent-based operation. Microsoft states that, when Clarity Consent Mode is enabled, Clarity can wait for a valid consent signal before writing analytics cookies.
8- Yandex Metrica
We use Yandex Metrica to analyse website traffic, visitor behaviour, traffic sources and website performance.
Cookies observed in connection with Yandex services include:
| Name | Provider | Category | Purpose | Typical Duration |
|---|---|---|---|---|
_ym_uid | Yandex Metrica | Analytics | Identifies website visitors for analytics purposes. | Approximately 1 year |
_ym_d | Yandex Metrica | Analytics | Stores information relating to the visitor’s first website session. | Approximately 1 year |
_ym_isad | Yandex Metrica | Analytics | Detects whether the visitor uses an advertising blocker. | Approximately 20 hours |
_ym_visorc / _ym_visorc_* | Yandex Metrica | Analytics | Supports Session Replay/Webvisor functionality. | Approximately 30 minutes |
yabs-sid | Yandex | Analytics / Technical | Stores a Yandex browser session identifier. | Session |
i | Yandex | Analytics / Technical | Helps identify website users. | Approximately 1 year |
yandexuid | Yandex | Analytics | Helps identify website users. | Approximately 1 year or longer in some environments |
yuidss | Yandex | Analytics | Helps identify website users. | Approximately 1 year or longer in some environments |
ymex | Yandex Metrica | Analytics | Stores auxiliary identifier information used by Yandex Metrica. | Approximately 1 year |
Yandex Metrica states that it uses anonymous browser identifiers stored in cookies and Local Storage to count users and provide website traffic statistics.
Yandex Local Storage
The website has also been observed using Yandex-related Local Storage entries such as:
_ym93811546:0_reqNum
_ym93811546_lastHit
_ym93811546_lsid
_ym_afrc
_ym_afrcv
_ym_aip
_ym_cc
_ym_fip
_ym_retryReqs
_ym_synced
_ym_uid
_ym_wv2rf:93811546:0
These entries support functions such as request management, visitor identification, session information and transmission of analytics data.
Yandex documents the use of Local Storage for request numbering, visitor identification, timing information and failed-request handling.
Yandex Session Storage
The website may also store session-level Yandex data such as:
_ym_tab_guid
Session Storage normally remains available only during the relevant browsing session or tab.
9- Tawk.to Live Chat
We use Tawk.to to provide live chat functionality to website visitors.
The Tawk.to widget may use cookies and browser storage to maintain connections, recognize returning visitors and enable chat functionality.
Technologies observed include:
| Name | Provider | Category | Purpose | Typical Duration |
|---|---|---|---|---|
TawkConnectionTime | Tawk.to | Functional | Helps manage the visitor’s live chat connection. | Session |
twk_idm_key | Tawk.to | Functional | Helps manage visitor connections and prevent unnecessary duplicate connection requests. | Session |
tawk_uuid_6a5d8f2474a2671d3cabd315 | Tawk.to | Functional | Helps recognize a returning visitor for the relevant Tawk.to property. | Approximately 180 days |
twk_uuid_6a5d8f2474a2671d3cabd315 | Tawk.to | Local Storage / Functional | Supports visitor identification and live chat operation. | Persistent browser storage |
twk_token_6a5d8f2474a2671d3cabd315 | Tawk.to | Local Storage / Functional | Supports live chat connection and operation. | Persistent browser storage |
previousNav | Tawk.to | Session Storage / Functional | Temporarily remembers navigation information used by the chat widget. | Session |
Tawk.to states that its widget uses cookies, Local Storage and Session Storage to maintain chat connections and support its functionality.
Where our consent configuration requires permission before loading optional live chat storage, Tawk.to technologies will be handled according to the visitor’s selected preferences.
10- Other Technologies
Our website may occasionally contain technical cookies or browser storage created by website components, third-party integrations or updated versions of services.
During our current technical review, a cookie named mdd was observed on the .richimachinery.com domain. Its originating component and exact function are still being verified.
Until its purpose has been confirmed, it should not be treated as strictly necessary solely on the basis that it is a first-party cookie.
We periodically review our website storage technologies and update this Cookie Policy when services, cookie names or purposes materially change.
11- Consent and Regional Controls
Cookie and privacy requirements differ between countries and regions.
Where applicable law requires prior consent for non-essential cookies or similar technologies, our website may request your permission before enabling Analytics, Advertising or certain Functional technologies.
Strictly Necessary technologies may continue to operate where they are required to provide security, consent management or a service specifically requested by the visitor.
Visitors should be able to refuse or withdraw consent without being disadvantaged in accessing ordinary website content, subject to functions that technically require the relevant storage technology.
Our website may apply different default consent settings depending on the visitor’s region in order to reflect applicable privacy requirements.
12- Managing Your Cookie Preferences
When our cookie preference interface is available, you may choose whether to allow different categories of non-essential cookies.
You may be able to:
*- Accept all optional cookies.
*- Reject non-essential cookies.
*- Enable or disable individual categories.
*- Change your preferences later.
Your preferences may be stored in the rgc_google_consent cookie so that you do not need to make the same selection on every page.
You can also delete or block cookies through your browser settings. Please note that deleting the consent preference cookie may cause the website to request your preferences again.
Blocking certain technologies may affect analytics, advertising measurement or optional website functions such as live chat.
13- Withdrawing or Changing Consent
Where processing or storage is based on your consent, you may change or withdraw that consent through the cookie preference controls made available on our website.
Withdrawing consent does not change the lawfulness of processing that occurred before withdrawal.
Where technically possible, services controlled by the consent mechanism will stop using the relevant optional browser storage after the associated consent category has been disabled.
14- Third-Party Services
Some technologies described in this policy are provided by third parties, including:
*- Microsoft
*- Yandex
*- Tawk.to
These providers may process information according to their own privacy and data protection policies.
The exact cookies, storage keys, durations and technical behaviour used by third-party services may change when those providers update their technologies or when browsers change storage restrictions.
15- Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in:
*- Website technologies.
*- Analytics or advertising services.
*- Cookie or browser-storage configurations.
*- Privacy requirements.
*- Our consent-management practices.
The “Last Updated” date at the top of this page indicates when this Cookie Policy was most recently revised.
16- Contact Us
If you have questions about this Cookie Policy, our use of cookies or your privacy preferences, please contact RICHI Machinery through the contact information provided on this website.
